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The Regency Hotel Hatyai, Hat Yai

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From34US$ /night
Check-in
19Apr2025Select date
Check-out
20Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

23 Prachatiphat Road, Hat Yai, Thailand
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Double Room
Max:
2 persons
25 m² 
Bed options:
1 Double bed
Shower
Air conditioning
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Executive Grand Suite
Max:
2 persons
60 m² 
Bed options:
1 Double bed
Shower
Bathtub
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Deluxe Twin Room
Max:
2 persons
30 m² 
Bed options:
2 Single beds
Shower
Bathtub
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Getting around

A list of all available modes of transport

City Centre
Hat Yai500 m
Airports
Hat Yai (HDY) 14.1 km
Train
Hat Yai Train Station500 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Smoking allowed in designated areas
  • Free Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • Coffee shop

Sports & Fitness

  • Fitness centre

Guest Parking

  • Refrigerator
  • Electric kettle

Services

  • Room service
  • Dry cleaning

Dining

  • Restaurant

Spa & Leisure

  • Swimming pool

Room features

  • Air conditioning
  • Sitting area

Self-catering

  • Refrigerator
  • Electric kettle

Media

  • Television
  • CD player

Room decor

  • Carpeted floor
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Location

23 Prachatiphat Road, Hat Yai, Thailand
Map view
23 Prachatiphat Road, Hat Yai, Thailand
Nearby
Market
Gimyong Market
590 m
33 Supasarn Rangsan Road Soi Pracharak
Wat Thawon Wararam
590 m
55 Supasarnrangsan Rd
Chue Chang Temple
590 m
Hat Yai
Clock Tower
590 m
Mall
Hat Yai Plaza Trade Centre
590 m
Shopping Area
Lee Garden Plaza
590 m
170 Thumnoonvithi Rd
Our Lady Of Lourdes Church Hat Yai
600 m
Restaurants
The Sky Lounge
50 m
Centara Hotel
Ginger Restaurant
70 m
3 Sanehanusorn Road Centara Hotel Hat Yai
Cappuccino Corner
40 m
3 Sanehanusorn Road Centara Hotel Had Yai
S & P Restaurant
140 m
55/3 Si Phuwanart Road 1st Fl.
De Van Cuisine
210 m
162/4 Prachatipat Road
Ah Restaurant
300 m
5/1-2 Nipatuthit 2 Rd
B s Sweet
280 m
75-77 Thammanul Vithi Road Hat Yai Subdistrict
The Pubb
280 m
79/4-5 Thamanoonvithee Road
Swan Restaurant
340 m
Thanon Thamnoon Vithi Rd
Kan Eng Restaurant
550 m
50/3 Kimpradij Road It is just a 3 minutes walk from BP Grand Tower Hotel or 6 minutes from town center

Reviews and Ratings

Feedback from previous guests about their experience.
54%
liked the hotel and would stay again
Great location
Clean rooms
Poor service
Outdated facilities
5.4/10
Guest rating
Rooms
5.0
Location
8.8
Service
5.0
Dining
5.0
Guest reviews
5.4/10
based on 7 reviews
7.4
7.4/10 based on 69 reviews
Kent
United States, January  2025
6.2/10

The hotel is in a prime location right at the center of Hatyai, with both markets and eateries just steps away. However, the rooms really need some updating and the amenities were lacking. While the bed was comfortable for a good night's sleep, several issues with the bathroom and facilities took away from an otherwise decent stay.

Rooms
5.0
The room I stayed in felt outdated and was in need of renovation. The facilities were not up to standard, with a shower that had weak pressure and inconsistent hot water. Overall, I would rate the room experience a 5.
Service
7.0
I didn't interact much with the staff directly since everything was managed by our tour guide, but the overall service didn't give me any complaints. I would give it a 7.
Location
9.0
The hotel’s location is excellent, situated in the heart of Hatyai with numerous markets and dining options within easy walking distance. I'd rate this a solid 9.
Dining
Facilities
5.0
The facilities leave a lot to be desired, with no noteworthy amenities present and a small pool that wasn't appealing. I'd give this a 4.
Naomi
United Kingdom, December  2024
6.0/10

The hotel has a good location with a nice view from the room and acceptable service. While the bed was clean and comfortable, there were several issues regarding the amenities that need attention. The air conditioning and water pressure were not great, and there were maintenance problems in the room. Overall, it feels like there are better options available nearby.

Rooms
6.0
The room was relatively clean and comfortable, but had several maintenance issues, including a weak air conditioning unit and slow hot water pressure.
Service
5.0
Service was acceptable, but I faced issues with delayed check-in due to insufficient staff during peak hours.
Location
8.0
The location is quite strategic and near the center of town, making it convenient for exploring.
Dining
Facilities
5.0
Facilities such as the lift felt cramped and inadequate, and there were notable cleanliness issues with the room.
Martin
United States, December  2024
5.2/10

The hotel is conveniently located near shopping and eateries, making it easy to explore the area. However, the rooms and amenities need significant improvements as they feel outdated and poorly maintained. The service can be frustrating, especially during check-out, which was further complicated by language barriers. Despite some positives, such as cleanliness, the overall experience left much to be desired.

Rooms
The rooms were old and in need of renovation, but they were clean and tidy. However, the facilities within were lacking. Rating: 5
Service
Service was disappointing, particularly at check-out where the receptionist had poor English skills, causing unnecessary delays. Rating: 4
Location
Located in the heart of the city, it's close to restaurants and transport options, making it a convenient spot for travelers. Rating: 9
Dining
Facilities
The overall facilities were inadequate, with slow elevators and a pool that felt underwhelming. Rating: 3
Great location
Poor service
William
United States, November  2024
5.8/10

I had mixed experiences at this hotel. While the view from the top floor was incredible, the room was outdated and the service was just average. I did appreciate the easy access to halal food and shopping, but the lack of a breakfast buffet was a letdown.

Rooms
6.0
The room was cozy and clean but felt outdated.
Service
5.0
Service was generally average without any standout positives.
Location
9.0
The location is excellent, close to eateries and shopping areas.
Dining
5.0
No breakfast buffet was available, which was disappointing.
Facilities
5.0
The hotel had basic amenities, but nothing luxurious.
Juliet
United Kingdom, November  2024
5.0/10

The hotel is situated right in the center of Hatyai, which makes it convenient for exploring nearby markets and eateries. However, the condition of the rooms left much to be desired, with cleanliness and maintenance being major issues. The service was lacking in terms of provisions and amenities, and the dining options were disappointing. Overall, it's a budget option but comes with significant compromises on comfort and quality.

Rooms
5.0
The rooms were outdated and had a musty smell. Basic amenities were lacking, and the overall cleanliness could be improved.
Service
5.0
Service was not attentive. Requests for pillows and additional water were not fulfilled satisfactorily.
Location
9.0
The hotel is in a prime location, right in the heart of Hatyai, close to popular markets and attractions.
Dining
5.0
Breakfast options were very limited and not worth the extra charge. I opted to eat outside instead.
Facilities
5.0
Facilities were minimal, and the lift was too small for my comfort. There were no additional amenities available.
Benjamin
United Kingdom, October  2024
5.0/10

I had a mixed experience during my stay. The location was fantastic, right in the heart of the city with easy access to markets and eateries. The dining at the restaurant was enjoyable, especially the signature dishes. However, the room condition was quite disappointing, and the service left much to be desired, especially with the lack of empathy from the staff. Overall, it was a decent stay, but there are definitely areas needing improvement.

Rooms
5.0
The room was located in the old building and felt outdated, with an unpleasant odor.
Service
5.0
The service was lacking, with poor communication and no resolution to room issues.
Location
9.0
The hotel is situated strategically in the city center, close to various markets and dining options.
Dining
8.0
I truly enjoyed the dining experience, particularly the signature dishes like the fish head fried noodles.
Facilities
5.0
Facilities were disappointing, lacking in basic amenities and upkeep.
Christopher
United States, July  2024
7.0/10

The hotel has a great location right in the heart of Hatyai, near Lee Garden Plaza with plenty of food options around. While my room had a nice view, there were several issues that affected my stay, including the outdated facilities and lack of attention to basic maintenance. Overall, I found it to be a decent choice, but improvements are definitely needed for a better experience.

Rooms
6.0
The rooms had a lovely view, but they looked quite outdated and had several maintenance issues.
Service
7.0
Service was acceptable but could be improved, as housekeeping seemed to overlook some basics.
Location
9.0
The hotel is conveniently located near shopping and dining options, making it easy to explore the area.
Dining
Facilities
5.0
Facilities need updating, with the gym and pool requiring better maintenance.
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19Apr2025Select date
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Rooms and Guests2 Guests, 1 Room